Head of Membership Communications & Content
The Role The Law Society is the membership body for the legal profession. Our members are at the heart of what we do and we're committed to providing ongoing support, training and events to assist them in their careers. The Head of Member Communications and Content is a new role within the Law Society and will lead the next chapter in the member experience vision to improve and optimise member awareness and satisfaction, by bringing together teams to focus on member communications, member facing content, member engagement and targeting key segments within our membership. The successful candidate will be responsible for developing and leading the implementation of an integrated membership communications and content strategy, which includes overseeing and guiding two new communications and content teams to develop and gain buy-in across the organisation for new ways of working. The role will also be responsible for advising and supporting the marketing team with product branding, and content to target audiences across multiple channels. What we're looking for Any successful applicant will need to demonstrate experience of transforming an organisation's communications and content approach to deliver increased reach, impact and customer satisfaction within a complex governance membership organisation. An appetite for and experience of successfully implementing challenging organisational change is therefore an essential requirement for this role. You will need to demonstrate significant experience of working in a senior position in the field of communications and content planning, development and management. Strong analytical skills is a must as is the ability to show deep interest in research and analysis of business-related content with the ability to interpret engagement data from multiple sources and platforms. This role is responsible for developing and guiding business narratives and messaging, ensuring these are in alignment with Law Society positions and brand guidelines. Therefore the successful candidate must demonstrate exceptional written and verbal communication skills. Comfort with a senior stakeholder audience and communicating at all levels within the legal profession will put candidates ahead in the selection process. This role comes with responsibility for managing a large operational team, hence experience of such is essential. What's in it for you We offer a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation. Please note: if you are an internal applicant, Pay Policy will apply. To apply, please submit a CV and supporting statement (no more than 500 words) clearly demonstrating how you meet the requirements of the role. Please note, priority will be given to individuals who are 'at risk'. If you are at risk and your application meets the minimum criteria for the role, you will be guaranteed an interview and/or assessment. The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.