Branch Improvement Manager

Recruiter
EMR Agency
Location
England,London,City of London
Salary
£50000 - £60000 per annum + Car Allowance + Benefits
Posted
12 September 2019
Closes
26 September 2019
Ref
1632134
Job Function
Other
Contract Type
Contract
Hours
Full Time
Responsibilities: * Lead the feedback process with regional managers on solutions for the branch network and work with them to challenge and drive for continuous improvement * Manages the updates of the Area Manager Playbook share point site with documents, processes & ways of working in the centre to continuously improve the approach and communicates targeted updates to the relevant teams weekly * Support each of the cross-functional groups with workshop design, comms interventions, root cause analysis and stakeholder management when needed * Works with Operations to identify and scope training needs for branches * Lead management of pipeline of new operational issues that are identified across the business through to resolution and implementation of new processes in the field * Uses SME problem solving and solution development expertise to support projects and cross-functional teams across the business to set up and ensure successful delivery Requirements: * Track record in retail and process improvements ideally in a franchise network * Strong senior stakeholder management on large cross-functional projects, able to bring cross-functional teams together to work effectively and deliver outcomes at pace. Has strong facilitation skills * Personal resilience and drive to succeed. Self-motivated to achieve against targets and overcome process blockage and organisational inefficiency. * Can develop complex big picture & detailed program plans based on outcomes, systematic work-streams design interdependencies & risks * Able to work with both abstract ideas and large volumes of data to detect patterns and pull out themes, giving direction to others * Commercially orientated with good business acumen, analytical and numerate, with the ability to understand and interpret trends from data. * Deep understanding of retail, able to represent the retailer and ensure we deliver activity which will land well and be successful * UK experience is essential

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