Client Relations & Account Executive for Creative Furniture Co

Adrem Group
England, London, City of London
£30000.00 - £35000.00 per annum + Depending on experience
12 August 2019
09 September 2019
Contract Type
Full Time
An international furniture company based in West London are seeking a confident and personable Client Relations and Account Executive to join their team. The manufacturer specialises in custom-made furniture with a classic yet contemporary feel. This is a great role for someone looking to further their career in a dynamic, committed and close-knit team within the creative industry.

Key responsibilities:
  • Manage existing accounts and source new business opportunities
  • Manage and process all self-generated customer orders from beginning to finish with an internal audit trail
  • Managing client requirements and expectations through premier customer service and care
  • Generate sales through responding to enquiries, preparing quotations, reading CAD's, and processing and monitoring customer orders
  • Manage your order supply chains where/when necessary (placing additional WIP orders, liaising and chasing suppliers, transferring stock, etc.)
  • Manage personal diary, attend client visits and run product presentations
  • Schedule and manage deliveries and payments
  • Work towards monthly team targets
  • Assist customers in the showroom in a personable, patient and knowledgeable manner
  • Perform some general administrative duties such as answering telephone/email inquiries and processing sample/catalogue requests

Key skills:
  • Degree educated with at least 1 years' experience in the creative industry
  • Confident in working to monthly targets, reporting and strong professional sales approach
  • Friendly outgoing personality, confident in both face to face client meetings and presentations, with the tenacity to secure and retain new business
  • Excellent time management skills
  • Ability to think on your feet and adapt to situations
  • Confident and personable, client focused and strong awareness of the interiors market and current trends
  • Self-motivated with the ability to multi-task at all times, ability to work under pressure both individually and as part of a team.
  • Flexibility for attendance outside of normal working hours, attending tradeshows, occasional Saturday cover and off-site training and development when required
  • Team player, willing to help wherever needed
  • Attention to detail and accuracy

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