Web Content Editor
This role requires an experienced professional with expert content skills, high levels of creativity and a deep understanding of Agile service design. The Content Designer works autonomously to develop and deliver content plans supported by their line manager, the Senior Content Manager. This role requires wide experience to gather and understand business requirements and to create content work that meets user needs. The post holder will work at an operational level and must be able to plan and deliver integrated work streams that respond to the behaviours of NHS Digital's users and stakeholders. The post holder will be equally comfortable working proactively to plan, manage and deliver work, as well as reactively responding to changing environmental factors and emerging issues. The post holder will be expected to be flexible and will likely be required to work across the many different areas of NHS Digital as business priorities and demands change Key Tasks Working within a team of highly skilled and experienced specialist content designers Participating and contributing to agile ceremonies Creating and or reviewing up to 25 content pages per month across NHS.UK - which includes clinical content on 1,000 health conditions and treatments as well as material aimed at promoting health lifestyles and informed access to health and social care services. Ensuring all content is clinically accurate, based on the best available scientific evidence, written in plain English, accessible, updated according to a defined schedule and maintained in accordance with NHS.UK content policy and the Information Standard. Skills required: Highly skilled writer and confident editor with extensive experience of editing and writing complex content for a consumer audience with a wide range of reading ages and abilities; Extensive experience of user-centred online information design; Extensive experience of creating and maintaining online content using Content Management Systems; Highly organised, flexible and motivated; Ability to work creatively within a team and work collaboratively with a broad range of internal and external colleagues; Experience of working in an agile environment and ideally experience of writing content for the health sector. Strong understanding of CRM Systems Qualification required: Degree level educated OR relevant industry experience. Journalism qualification or equivalent knowledge and expertise gained through relevant experience Knowledge required: Specialist understanding of health policies and healthcare systems and services required to underpin content strategy and development; Specialist theoretical and practical knowledge of user-centred online information design; Specialist theoretical and practical knowledge of search engine optimisation in relation to content creation and maintenance; Advanced, up-to-date theoretical and practical knowledge of medical science, evidence-based medicine and critical appraisal; Practical understanding of managing online content using Content Management Systems; experience of using metrics and user feedback to create and refine content. If this role is of interest, please do apply ASAP with an up to date word version of your CV highlighting all your relevant experience -do feel free to contact myself for more information.
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