Change Communications Officer

England,Greater Manchester,Manchester
02 April 2019
02 April 2019
Job Function
Contract Type
Full Time
If you have experience within Change Communication and can start a new role at very short notice this could be a great opportunity! Initially a 3 month contract but with potential to have a 2 year duration.

Client Details

A leading University in Manchester.


Key Responsibilities of the Change Communications Officer: * Contribute to the development of engagement strategies in support of University's strategic objectives. * Provide an integrated approach to communications through the management of allocated projects, inputting into engagement and communications campaigns and plans using established change communications methodology. * Keep up to date with emerging change communications approaches and recommend strategies for projects as appropriate. * Project manage the implementation of communications plans across a range of projects offering advice, identify and manage risks, negotiating solutions and organising appropriate level sign off. * Review and challenge the use of communications with colleagues making proactive recommendations in line with your professional expertise and the vision and strategy for the University. * Support the Head of Communications and Marketing in using organisational insight to advise leaders on targeted employee communication strategies and actions to improve employee engagement. * Establish two-way and face-to-face communication channels where possible to build employee engagement. Reinforce these channels during organisational change. * Support the delivery of internal communication content and staff events, ensuring products are delivered to a high quality. Align internal communication to key change programme delivery milestones. * Build a network of trust across the University to ensure that our colleagues communicate effectively about the University's change programme consistently with our internal and external audiences.


The ideal Change Communications Officer: * A degree or appropriate professional qualification, or substantial previous experience in change communications. * A strong understanding of different internal audiences and experience of using this knowledge to ensure that the tone, language and format of internal communication is easily accessible to and read by a range of staff groups. * Experience of designing and develop engaging, targeted content and messages suitable for use across a range of channels. Demonstrate an awareness of how channels work together and complement each other. * Experience of providing support and clarification to managers to ensure they are confident in delivering key messages and to strengthen the internal communication cascade. * Experience of using audience insight and personas to develop engaging communications. * Experience of analysing and segmenting internal audiences. * Proven track record of embedding evaluation and tracking into communication strategies. Must be able to start immediately (or at very short notice).

Job Offer

Change Communications Officer - Strong Day Rate

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