Senior Membership Officer

Location
England,London
Salary
£35000.00 - £45000.00 per annum
Posted
18 January 2019
Closes
15 February 2019
Ref
3513439
Contact
Ahlam Saed
Job Function
PR/Publicity
Contract Type
Permanent
Hours
Full Time
Senior Membership Officer, paying up to £38,000, Based in Central London

Senior Membership Officer

Senior Membership Officer, paying up to £38,000, Based in Central London


Your new company
Senior Membership Officer, paying up to £38,000, Based in Central London


Your new role
As the membership engagement officer, you would be responsible for;
1. Developing and maintaining relationships with members and prospective members of the organisation by;

* Contributing to the high retention and renewal rates
* Contributing to the development of the membership engagement strategy
* Maintaining high levels of member satisfaction

2. Ensuring the accuracy of the membership database and making use of the data to inform decisions.
You will work with the Membership Engagement Manager on campaigns to diversify the membership base while helping the rest of the membership team provide a high level of customer care to all their members.

Main areas of responsibility are;

* Planning, management and delivery of membership function
* Planning and delivery of engagement strategy and activities
* Data protection Resource and service administration


What you'll need to succeed
The ideal candidate would be required to have experience of working within the Membership Team in a professional membership organisation is essential, as is a good understanding of the principles of assessing professional competence. This position will oversee the membership section of the membership database, so strong IT skills including advanced CRM knowledge and skills as well as experience of producing and analysing data is essential. You would be required to have experience of using CRM database


What you'll get in return

* Generous pension scheme
* Learning and development opportunities
* Generous holidays starting at 25 days per annum, and increasing with service
* Closure days between Christmas and New Years
* Childcare Vouchers Luncheon allowance Interest-free season ticket loan


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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