Customer Account Manager

Location
Scotland,Glasgow
Salary
£25000.00 - £30000.00 per annum + Commission
Posted
10 January 2019
Closes
08 February 2019
Ref
3507499
Contact
Sian McMullan
Contract Type
Permanent
Hours
Full Time
Customer Account Manager role for a financial services organisation. Permanent, full time role.

Your new company

A financial services organisation that is experience a period of growth. Based in Glasgow city centre, this organisation is a fantastic place to work with great career opportunities and development.

Your new role

You will be responsible for the account management of customers from their initial contact with the business, straight through to offering them solutions. You will be responsible for all areas of the account and manage accounts in progress.
Customer Account Manager manages the relationships with the people who are applying for debt solutions and trust deeds and manages these through the whole process. The successful candidate will not engage in cold calling as their CRM system generates the lead and you will follow them up. You will manage the customer journey and offer advice and solutions. You will be responsible for managing multiple accounts so will have to be organised and determined.
Customer Account Manager manages the relationships with the people who are applying for debt solutions and trust deeds and manages these through the whole process. The successful candidate will not engage in cold calling as their CRM system generates the lead and you will follow them up. You will manage the customer journey and offer advice and solutions. You will be responsible for managing multiple accounts so will have to be organised and determined.


What you'll need to succeed

You will need to be a confident communicator over the phone and be able to gain commitment from customers. You will be comfortable working in a sales environment and determined to meet and succeed KPI's. You will be self motivated, organised and hard working while being friendly and compassionate with customers.

What you'll get in return

The chance to grow an organisation who are growing substantially in the next few years. A great basic salary for a sales role with fantastic commission schemes.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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