Senior Individual Engagement Officer

£39000 - £42000 per annum
07 January 2019
28 January 2019
Isabella Cardy
Job Function
Contract Type
Full Time
A leading Faith based charity are looking for a Senior Individual Engagement Officer to join for an 18 month contract, starting asap and paying £39,000 -£42,000.

Client Details

A well known faith based charity based in Central London


* Increased income and lifetime value from mid-level donors

* Understanding of our mid-level supporters and prospects

* Implement a Mid-Level Giving programme, which involves stewarding donors through their supporter journeys in a personalised and bespoke way

* The Mid-Level Giving Programme is well integrated into the broader Individual Engagement and Philanthropy strategies with donors regularly moving in to the Mid-Level Giving programme, and others moving up to become Major Donors.

* Improved supporter experience for mid-level donors - measured through improved donor satisfaction

* Deliver projects within budget and meet agreed KPIs

-The role has the authority to make implementation decisions regarding the cultivation and stewardship of Mid-Value donors - including decisions on supporter journeys and data selections for Mid-Level Giving campaigns.

-Responsible for reaching agreed financial targets with the appropriate use of resources.

-Represent the charity at both internal and external meetings as well as developing relationships internally with staff


* Educated to a Bachelor Degree or equivalent professional experience

* Confident and able to apply a broad range of communication and interpersonal skills (both verbal and written) to provide a high level of service to Mid-Value donors

* Experience working in the fundraising sector with knowledge of successful fundraising and direct marketing methods and techniques

* Detailed knowledge of using databases for effective marketing

* Proven ability using analytics to inform and influence decision-making

* Experience of working collaboratively with members of a marketing or fundraising team and across departments

* Relevant experience in responding appropriately and efficiently to the requirements and demands of donors and funders

* Experience of excellent relationship building or supporter journey planning

* Experience of working with creative agencies and other suppliers.

* Excellent negotiating and briefing skills for work with agencies and in-house design and communication teams

* Ability to prioritise according to organisational needs

* A willingness and confidence to test and learn

* An ability to demonstrate patience and persistence

* Understanding of legal requirements linked to direct marketing/fundraising and data protection.

Job Offer

- Flexible working

- £39,000-£42,000

-18 month contract with look for extension

- Brilliant IG team

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