Marketing & Customer Engagement Manager

Location
Waltham Forest
Salary
£33,282 - 35,991 per year
Posted
08 November 2018
Closes
06 December 2018
Ref
MCEM122
Contact
DG Partnership
Job Function
Marketing, PR/Publicity
Contract Type
Permanent
Hours
Full Time

Marketing and Customer Engagement Manager - £33,282 to £35,991 - Waltham Forest, London

The Role

Waltham Forest Council are looking for an enthusiastic, hands-on Marketing and Customer Engagement Manager to develop and deliver a dynamic marketing strategy for the council’s services to the education sector; a plan that increases customer engagement and supports services to achieve income targets and grow in an increasingly competitive educational landscape.

This is a really exciting time to join the team. You will have the opportunity to be involved in some pivotal projects such as the redevelopment and relaunch of the Suntrap Forest Centre, a 50-year-old Waltham Forest treasure on the edge of Epping Forest. You will also be able to work with colleagues across the council to ensure their marketing plans link up with the exciting Borough of Culture programme for 2019.

The key responsibilities of a Marketing and Customer Engagement Manager include, but are not limited to:

  • Developing and delivering a marketing strategy for a diverse group of services that contributes to income targets and growth objectives and increases customer engagement
  • Overseeing the creation of marketing content and collateral, working with staff, designers, printers and suppliers to bring to fruition
  • Producing and presenting high quality written and verbal reports for various audiences based on tracked marketing and sales data

The Organisation

There’s a buzz about Waltham Forest; bursting with culture, energy and opportunity, it’s a place people want to live, raise a family and start a business. They are the first ever London Borough of Culture and have a rich cultural heritage that takes in William Morris and Alfred Hitchcock and a host of new creative talent.

Waltham Forest is at the forefront of regeneration in London and working hard to make a big difference to their residents’ lives. It’s proud to be one of the most diverse areas in the country, with a vibrant and strong sense of community. The Council’s ambition is to make Waltham Forest a place where everyone can enjoy a quality and fulfilled life and where employees take a great sense of satisfaction from their work whilst enjoying a work-life balance

The Person

The key skills and qualities of a Marketing and Customer Engagement Manager:

  • At least 2 years’ professional experience within marketing/communications or a relevant degree; experience within the education sector preferable
  • Evidence of recent and relevant Continuous Professional Development (CPD)
  • Experience of delivering successful marketing plans and campaigns within departmental budgets
  • Strong working knowledge of web/digital marketing, with excellent writing, language, proof-reading and communications skills
  • Exceptional skills in stakeholder engagement and customer care
  • A flexible approach to work; able to work from different locations and must hold a full drivers’ licence and have access to a car for work purposes

If you are keen on joining this dynamic organisation and taking the next step in your career, then please click the apply now button to find out more.

Apply for Marketing & Customer Engagement Manager

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 8MB


Upload from your computer

Or import from cloud storage

Your Portfolio must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 8MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from Marketing, Advertising & Design Jobs by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on Marketing, Advertising & Design Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

More searches like this

Similar jobs