ECRM Manager - Salesforce

£50000.00 - £55000.00 per annum
02 November 2018
01 December 2018
Thomas Frankham
Job Function
IT / Technical
Contract Type
Full Time
Your new company

This company are a leading global specialist recruitment business with operations in over 30 countries and over 6000 employees. They cover 20 specialisms ranging from HR to finance to IT, placing someone into a role every minute in the UK.

Your new role

In this role you will work closely with the Head of Marketing, Head of Digital, Data, Web and Social teams, taking ownership of the eCRM team and a busy UK wide email marketing programme as well as the management of lead generation programme delivery. You will create the strategy and build infrastructure for all customer segments and workflows, evolving beyond email campaigns and looking at how 3rd party systems integrate and affect the customer journey.

You will also be the implementation expert for the Salesforce programme, owning the project and delivery plan. You will ensure all user journeys are performing against key KPI's, bringing a holistic strategy vision to build the plan as well as running a test and learn programme for all user cases. You will be responsible for business as usual campaign deployment, email analytics & insights as well as managing a team of 2, building a high performing and highly integrated eCRM team.

What you'll need to succeed

You will have demonstrable experience in a similar role with advanced knowledge and working experience with Salesforce Marketing Cloud as well as excellent verbal and written communication skills with the ability to develop excellent working relationships internally and externally.

What you'll get in return

You will receive a competitive basic salary of up to £55,000 + package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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