Customer Account Manager

5 days left

£24000.00 - £30000.00 per annum
23 October 2018
20 November 2018
Sian McMullan
Contract Type
Full Time
Permanent, full time sales role based in Glasgow, paying up to £30,000+ commission. OTE £40,000

Your new company

A growing debt advice company based in Glasgow.

Your new role

Customer Account Manager manages relationships with customers who are applying for debt solutions and trust deeds, through the journey from application to debt solution. The successful candidate will not engage in cold calling as the organisation has a system that generates leads that will be followed up by the Customer Account Manager. You will manage the customer journey and offer advice and solutions. You will be responsible for managing multiple accounts so will have to be organised and determined.

What you'll need to succeed

You will be a compassionate individual as you will be discussing the subject of debt which can be sensitive. You will be a personable and outgoing individual who is determined to gain an outcome and commitment. You will act as a confidant and friend to chat to through the process while offering the customer solutions. You will be a good listener as you will be building trusting relationships and relating conversations back to each customers journey.

What you'll get in return

A competitive bonus scheme and basic salary. You will be joining a growing team where there are opportunities to progress and take the next step in your career. The organisation culture is friendly and welcoming. The organisation often have paid staff nights out and offer incentives such as holiday vouchers etc as well as a competitive pension scheme.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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