Product & Customer Insight Researcher

England,West Sussex,Crawley
£35000 - £45000 per annum
10 October 2018
29 October 2018
Dean Hayman
Job Function
Contract Type
Full Time
Product & Customer Insight Researcher role, you will play a pivotal role in the business supporting business focus, product and proposition development base on market and customer insight

Client Details

Our client is a leading manufacturer of equipment and technology having developed high quality and reliable products into specialist markets. They have seen year on year growth and thrive on repeat custom due to service excellent and product quality. Product & Customer Insight Researcher role will be based at the head office near Crawley and can offer international opportunities.


The Product & Customer Insight Researcher will help support the business strategy and direction for product and proposition development, key responsibilities include:

* Conduct market and customer insight to understand requirements and pain points
* Feed insight back into the business to support NPD and business direction
* Run competitor analysis, understanding market penetration, pricing and proposition offerings
* Draw analysis on market growth opportunities
* Field research with key customers
* Support internal business direction with the support of key insight and analysis
* Develop business cases for product enhancement and value propositions
* International travel


To be right for the Product & Customer Insight Researcher you will have a track record in either a product or insight / research / analyst role. You will have utilised insight to shape business decisions.

Job Offer

Salary on offer is up to £45,000 plus benefits

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