Customer insight analyst

England,West Yorkshire
Up to £50000.00 per annum
24 September 2018
23 October 2018
Samuel Roscoe
Job Function
Contract Type
Full Time
Customer insight analyst

Your new company

A market leading B2C organisation based in West Yorkshire.

Your new role

The role of data steward reports directly to the database marketing manager and will primarily be ensuring that consumer data for the organisation is of the highest quality and accuracy and that the content and meta data of the companies single customer view and Marketing Database is fit for purpose. You will also safeguard that the customer information is in compliance with policy and/or regulatory obligations and will be responsible for monitoring and suggesting improvements to data quality in the Marketing Database. You will create awareness of current data quality issues and impacts by reporting data quality metrics and the workflows for notifications of potential matches and data quality warnings. You will manage the work queue to manually review suspected duplicate customer records and update matching rules based on findings from manually reviewing potential duplicates. You will work closely with the Marketing Database manager and the Business Intelligence data architects to manage the business data glossary and attribute standards.

What you'll need to succeed.

You will be passionate about customer insight and a strong communicator who is at ease presenting to senior management. You will be organised and flexible with the temperament to thrive in a fast paced environment. Previous experience of Master Data Management and/or single customer view database and data matching would be highly advantageous for this role. Previous experience in writing SQL queries and a practical knowledge of GDPR is essential for this role.

What you'll get in return In return

we offer an excellent salary of £50,000 P/A and benefits package with fantastic opportunities for progression in an exciting forward thinking business.

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