Key Account & Category Manager - eCommerce Accounts

Surrey/Greater London
c.£55K-65K + Car + Bonus
18 September 2018
17 October 2018
Contract Type
Full Time

Key Account & Category Manager - eCommerce Accounts
Global FMCG Company
c.£55K-65K + Car + Bonus
Greater London/Surrey Area

Hands on sales/account management skills and a track record of building strong and productive business relationships are all key for this exciting role in a newly established team managing major European e-Commerce accounts for a global FMCG business.  As Key Account Manager and category strategist in a HQ Centre of Excellence team, you will lead the company's relationship with key accounts - securing their support for its brands sold direct to consumers across Europe, and developing, negotiating and implementing effective Joint Business Plans to hit ambitious growth objectives.  Working in a premium segment of a large and highly-competitive FMCG category, you will enjoy a wide remit with day-to-day responsibility for building a growth strategy, negotiating deals, developing shopper marketing initiatives and setting prices and business terms.  

Specific responsibilities in this role include:

  • Establishing and maintaining strong relationships with key eCommerce customer(s) including all relevant stakeholders in marketing, digital, supply chain and CRM roles.
  • Identifying win-win opportunities that drive strong business relationships and revenue growth.
  • Proactively creating e-tail marketing demand working with the customer to shape brand promotions, content, email campaigns and other activity on their websites.
  • Developing JBPs for key customer(s), ensuring plans are aligned with European markets.
  • Managing an eCommerce analyst to develop and execute e-shopper engagement programs for customer(s) websites.
  • Creating short and long term plans for customer growth, ensuring profitable contracts with customer specific prices, terms and conditions.
  • Understanding customer strategies, policies and procedures and future plans as well as their digital tools and assets and their organization.

Key Skills Checklist

  • Hands-on key account management experience with a proven track record of driving revenue growth and building successful, long-term customer relationships.  Some experience working with major eCommerce accounts would be a significant advantage.
  • Outstanding negotiating skills and the ability to spot customer priorities and how to meet them with a win-win approach to business.
  • Digitally savvy and curious with a solid understanding of the eCommerce market and key trends. 
  • Track record of using shopper and consumer insights to develop commercial recommendations that drive category growth.
  • Excellent communicator able to work alongside multiple markets and internal contacts across Europe.
  • Fluent English speaker. Additional languages are certainly a plus 

Client Profile
This highly successful multinational blue-chip FMCG business has a substantial portfolio of brands in different categories sold across the world.   It has an exceptional track record of investing heavily in innovation and support of its brands, identifying new opportunities to inspire and built loyalty amongst its consumer base.  The business has a values-led positive, embracing culture, demanding high levels of personal commitment and performance and offering exceptional opportunities for career development in the UK and beyond.

If you are excited by this challenge, please talk to us now.  Contact: Adam Tarsh at the Tarsh Partnership.


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