UX & Optimisation Manager

Location
England,West Yorkshire,Leeds
Salary
Competitive Salary & Benefits
Posted
04 September 2018
Closes
02 October 2018
Ref
3412067
Contact
Samantha Peet
Job Function
Marketing, Research
Contract Type
Permanent
Hours
Full Time
UX & Optimisation Manager
£Competitive Salary and Benefits
Leeds

A B2C Financial Services Company based in Leeds city centre.

We are looking for a forward thinking UX & Optimisation Manager with a passion for all things digital, to join our agile Marketing Team in Leeds City Centre. The candidate will be responsible for recommending, testing, and implementing improvements to online user experience and customer journeys to help drive performance and customer satisfaction. The ideal candidate will have a passion for digital customer experience and be able to use data and analytics to test, inform and recommend improvements to online customer journeys and user experience.

Responsibilities

* Make enhancements across mobile and online, for customer acquisition and existing customer log in areas
* Manage and deliver website content updates and sign off process using our Content Management System
* Use Google Analytics data to produce regular reports on site conversion and tests and recommend changes
* Deliver A/B and multi-variant site testing to improve conversion using tools such as Optimizley and session replay tools to measure conversion success
* Hold a key relationship with the IT department, to help manage a pipeline of change work
* Perform user acceptance testing across mobile, online, acquisition and log in areas
* Work effectively with creative and data agency partners

Personal Profile

* Be passionate about digital and user experience
* Able to interpret reports and data to build recommendations for change
* One to two years marketing experience
* Able to understand customer / user journeys
* Experience of Google Analytics, Content Management Systems and Optimizley would be advantageous
* Willingness to learn, to build on digital and marketing skills and become part of our team.

If you'd like to be part of an innovative, forward thinking digital financial business with the opportunity to learn and progress your digital marketing career, then get in touch.

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