CRM Insight Analyst

£28000 - £35000 per annum
23 August 2018
20 September 2018
Sophie Shanu
Job Function
IT / Technical
Contract Type
Full Time
* Brilliant opportunity to join a leading Multi-channel retail company

* Seeking an experienced CRM Insight Analyst to drive business decisions

Client Details

Our client are a leading multi-channel retailer based in Nottinghamshire, focused on delivering exceptional products focused around customer's needs.


The CRM Insight Analyst will have excellent internal and external stakeholder management skills. They will work cross-functionally across various teams within the business, ensuring that data insight is delivered on time with agreed time lines as well as ensuring data is a high quality.

The successful candidate will analyse data from multiple channels providing key business insight on the success of campaigns and making recommendations for improvement. They will understand Customer segmentation and will provide recommendations how to improve this within marketing based on key data findings in order to target customer more effectively, so that the company can retain existing customers as well as growing the current customer base.

The CRM Insight Analyst will carry out market research in order to identify new opportunities within the market based on key trends of buying behaviour and competitors within the market.

The CRM Insight Analyst will support the Marketing team in delivering KPI reports focused across different areas within the Marketing team, both on time and accurately. They will ensure that the most efficient and cost effective use of data is applied within the business.


The successful CRM Insight Analyst will have:

* Excellent communication & Team skills

* Strong Interpersonal Skills

* Advanced SQL & Data analysis skills

* Advanced Excel & PowerPoint Skills

* Strong Numerical Skills

* An analytical mind-set

* The ability to organise workload effectively

Job Offer

Salary £28,000- £35,000 + Exceptional Benefits

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