Events, Marketing and Customer Service Assistant

Market related
06 August 2018
03 September 2018
DG Partnership
Contract Type
Full Time

Events, Marketing and Customer Service Assistant

Feedmark enjoys an enviable reputation for making quality, science based equine supplements - delivering research led, customer focused nutrition direct to horse-owners throughout the UK and overseas. The company have been in business for nearly 40 years and continue to go from strength to strength.

Feedmark are looking for a full time Events, Marketing and Customer Service Assistant to develop, organise and attend a programme of events to drive revenue for Feedmark. The role will include providing a high level of customer service and nutritional advice, both at shows and for the Customer Service Department when office based.

The candidate will also support the Marketing Team with activity to increase sales, growth and customer retention.

To fill this position, you must have an interest or experience with horses.

The ideal candidate should have:

  • Past event experience ideally focused on driving sales
  • The ability to organise, travel to, set up and manage stands at large shows
  • Excellent customer service skills, with the ability and confidence to advise customers in a friendly and professional manner about their horse’s nutrition over the phone, online and at events
  • Skills to support the administration duties required by the Customer Service Team, including processing orders and the ability to resolve customer enquiries
  • Experience of on and offline marketing to help drive sales
  • Ability to produce clear and concise messaging across a range of channels with experience of writing accurate and engaging copy
  • Social media and email marketing experience
  • Equine experience

This position would suit a driven, enthusiastic and well-organised individual who enjoys talking to customers and is willing to travel and work away at shows throughout the UK.

The candidate must be a team player with the ability to work independently, with excellent project management skills, attention to detail and the ability to manage multiple tasks simultaneously, whilst working to strict deadlines.

They will enjoy working in rural idyllic offices surrounded by open East Anglian countryside and will have a full driving licence.

To apply, please apply now with your CV and covering letter explaining why you are suitable for this position.  

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