CRM Communications Executive

England,London,City of London
£33000 - £41000 per annum
06 April 2018
04 May 2018
Jamie Lewang
Contract Type
Full Time
A fantastic opportunity has arisen for a CRM Communications Executive to join a global Fintech company located in Central London. You will be responsible for driving customer retention, and implementing all customer communications through email and SMS.

Responsibilities of the CRM Communications Executive:

* Copywriting and designing email campaigns through Salesforce, providing data selection criteria and monitoring performance
* Working cross-functionally to monitor the reporting for Customer KPIs
* Manage email and SMS retention campaigns end-to-end, including post campaign analysis and reporting to stakeholders
* Manage all customer communications, and working with other departments to understand requirements and deliver excellent customer service
* Support the CRM function, providing updates on performance, drawing up test campaigns and quarterly activity

Key Skills of the CRM Communications Executive:

* Proven experience in a CRM marketing function
* Comfortable working with stakeholders on all elements of campaign delivery
* Strong experience in Salesforce Marketing Cloud and data analysis

If you are interested in joining a collaborative Fintech team with a supportive work culture, and are passionate about customer engagement and retention, we would love to hear from you.

Apply for CRM Communications Executive

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 8MB

Upload from your computer

Or import from cloud storage

Your Portfolio must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 8MB

4000 characters left

By applying for a job listed on Marketing, Advertising & Design Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

More searches like this

Similar jobs