Global CRM Manager

England,London,City of London
£40000 - £50000 per annum + Additional Benefits
04 April 2018
02 May 2018
George Elliott
Job Function
IT / Technical
Contract Type
Full Time
Are you a CRM expert, interested in leading the International CRM strategy for one of the UK's most loved e-commerce/retail brands? The business has had some fantastic success in recent years internationally and are now heavily investing in this area, starting with a Global CRM Manager.

As the Global CRM Manager, some of your accountabilities will be:

* Lead the development and direction of a CRM strategy
* Further develop and innovate the CRM roadmap to drive a best in class programme
* Grow the active customer database through customer lifecycle strategies and retention programs
* Drive, support and manage the CRM executive to ensure all campaigns are built and executed correctly
* Devise, develop & manage key trigger campaigns across all relevant channels
* Use customer data to deliver valuable insights to the wider team

Skills required:

* Experience working in a CRM role within retail or consumer marketing environment
* Excellent analytical and numerate skills / interest in understanding and questioning data
* Self-motivated, well organised individual, who can work effectively within a team
* International experience is not required however, it is of course advantageous

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