Campaign Manager - Retention/Customer Comms

England,West Yorkshire,Bradford
Up to £35000.00 per annum
28 February 2018
28 March 2018
Samantha Peet
Job Function
Contract Type
Full Time
Campaign Manager
£35,000 + Benefits
West Yorkshire - Commutable from Leeds, Wakefield, Bradford, Huddersfield etc.

A financial services organisation based in West Yorkshire

Due to an increase in workload, my client is actively looking for a Direct Mail Campaign Manager to join marketing and communications team. This role is responsible for producing engaging content for managing a range of customer communications to develop and deliver multi-channel customer retention.


* Develop online and offline customer retention communications campaigns and provide marketing support to our field network
* Produce engaging content for a range of online and offline platforms, and manage a range of customer communications to develop multi-channel customer retention plans.
* Managing customer communications/ content improvements for the company website, and provide support to the wider team with other marketing initiatives as required.
* Work closely with internal stakeholders to support business communications, as well as performance reports for all campaign activity.

Personal Profile

* Excellent communication and relationship building skills
* Experience working within the Financial Services/regulated environment
* Previous experience working within a similar campaign/customer communications role.
* Experience of online and offline direct mail marketing, campaign planning and management, budgetary management and experience of customer acquisition and retention techniques.
* Understanding of the regulatory frameworks affecting financial services businesses
* Experience of delivering cost effective materials and knowledge of website design, development and production.
* Ability to work on your own initiative, with good problem solving skills and excellent attention to detail.

An exciting opportunity for a Campaign Manager, Senior Marketing Executive or Marketing Executive to join a financial services organisation.

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