Fundraising Assistant

£20000 - £22000 per annum
25 September 2017
23 October 2017
Charley Ford
Job Function
Contract Type
Full Time
* To be responsible for supporting activities to maximise sustainable income and long term value from individual donors.

* To help ensure the efficient planning, delivery and evaluation of all fundraising appeals within the Individual Giving team, and support the Head of IG and Campaign Managers with administrative tasks.

Client Details

Charity / NFP


* Assist with campaign and activity planning (typically monthly/quarterly) and annual planning for the Individual Giving Team.

* To provide support to the IG Team in the day to day running of campaigns through direct mail, telemarketing, Face-to-Face, events, digital or other media.

* Monitor campaign response and the data capture of supporter details, ensuring fundraising databases are kept up to date. To assist with enquiries of the supporter database, and produce reports.

* To be responsible for managing campaign/appeal code set up and documentation

* To be responsible for invoice processing and maintaining invoice records; assist managers with budget variance monitoring and reporting

* To proof read copy on direct marketing appeals and other marketing materials, proof and check artwork for accuracy.

* To assist with obtaining information and material from within the Charity for inclusion in campaigns including case studies and photography

* To liaise with other internal departments, in particular Fundraising Supporter Care, briefing them on upcoming activities.

* To support the Individual Giving Team in updating regular management reports when required.

* To manage admin for the team including room and event bookings, management of sample packs , updating guard files, post and communications to/from team, and regulator reporting requirements (Gaming Commission, FR Regulator etc.)

* To assist Supporter Care in responding to enquiries/complaints as required


* An experienced administrator used to working with established office systems
* Dealing with general public & answering queries by letter & telephone
* Ability to build rapport quickly & establish relationships with customers
* Working on a customer & donor database
* Ability to communicate effectively and confidently
* Proficient in Microsoft Word and Excel

Job Offer

Permanent position paying 20-22k p/a

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