Communications Manager

England,South Yorkshire,Sheffield
25 August 2017
22 September 2017
Andrew Yell
Job Function
Contract Type
Full Time
An excellent opportunity for a candidate to work within one of the most prestigious financial organisations on the planet, in a role that offers superb development and progression.

A great opportunity for a Communications Manager looking to work in Sheffield!

Client Details

Our client is a global financial organisation, who have a reputation for excellence and service in their field. The successful Communications Manager in Sheffield will be a key part of the business moving forward, and thus should be able to demonstrate superb skills already!


* Working closely with the Head of Communications and the functional leadership teams to develop high quality, effective communication activities and campaigns aligned to Procurement and Communications strategies and HSBC values.
* Communicating change and streamlining initiatives in collaboration with the respective COOs and functional heads.
* Providing advice and coaching to leaders on employee communications matters, including developing key messages and identifying appropriate channels.
* Providing ad hoc support to the Head of Communications as required.
* Ensuring robust measurement of communication activities, to provide the leadership teams with relevant, useful and timely employee insight that shapes future functional leadership activities and communication plans
* Using channels effectively to encourage two-way dialogue and global reach across the [Global Functions/Business/Regions], so messages are received, understood and acted upon by employees and stakeholders
* Building strong relationships and collaboration with Global Functions Communications and other Employee Communications practitioners e.g. brainstorming ideas, keeping colleagues briefed on communications planning and pitching stories into global channels where relevant
* Support Communications colleagues on cross-functional events and activities as needed (e.g. event support for town halls, global calls)

Customers / Stakeholders

* Engage employees by delivering the messages through appropriate programmes and channels
* Work collaboratively with communications colleagues globally to ensure employee communications plans are aligned to communications and business strategies
* Work seamlessly and collaboratively with businesses and functions, and other key stakeholders, in delivering high standard and relevant employee communications
* Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

Leadership & Teamwork

* Communicate a clear business vision and strategy to the employees in the functions
* Develop strong relationships with key stakeholders and Communications colleagues and advocate to facilitate successful implementation of communications programmes
* Proactive sharing of knowledge and best practices across the global functions network
* Keep up-to-date with latest employee communications research, techniques and approaches, and networks externally with peers

Operational Effectiveness & Control

* Track and measure the delivery and impact of employee communications programmes
* Meet and comply with Global Standards Manual, Communications Functional Instruction Manual, procedures and governance framework
* Assist Head of Communications to monitor and report spending on employee communications projects
* Deliver timely and effective messaging support to help mitigate any issues that may have an impact on employees at the country level

Management of Risk

* The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
* This will be achieved by consistently displaying the behaviours that form part of the Values and culture and adhering to risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators.
* The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the 'Three Lines of Defence'. The jobholder should ensure they understand their position within the Three Lines of Defence, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required.
* Through the implementation the Global AML, Sanctions and ABC Policies, supporting Guidance, and Line of Business Procedures the jobholder will make informed decisions in accordance with the core principles of the business.


The Communications Manager should be a capable copywriter, as the role requires the jobholder to create and / or edit all operational communications relating to Procurement which are produced and published whether within the function or across the organisation.

Be capable of developing and managing a communications plan

Be capable of managing communications events such as Town Halls, leadership calls, etc.

Be organised and structured, able to deliver tasks on time and to the required standard without need for management oversight

Be meticulous and careful, paying attention to detail and quality

Be an independent self-starter

Job Offer

On offer is a superb package with benefits, alongside development and progression opportunities!

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