Insight Analyst

England,West Sussex,Crawley
£36000.00 - £47000.00 per annum + benefits
01 August 2017
29 August 2017
Hiteshkumar Patel
Job Function
Contract Type
Full Time
Job - Insight Analyst role based in West Sussex paying up to £42,000 plus excellent benefits. Global Brand.

Your new company
Any great global brand needs to know what their customers think of them at any one given time. This could be during or after the sales cycle and typically involves polling customers through surveys. Integral to the company's philosophy of putting the customer at the heart of their business, this hugely popular and much loved global brand require an insights analyst to drive the data from such surveys.

Your new role
My client wants to ensure they continue to provide the level of service their customers expect. You will be working directly for the Insight Manager providing insight and analysis on customer feedback data, via surveys. You will also be from a marketing background that allows you to appreciate 'customer journeys' and trigger points for engagement. You will spend time during your working week producing reports, but more importantly using analysis to find out what the information is telling you. You will also engage with internal stakeholders to deliver those results which will hopefully drive change.

What you'll need to succeed
You will have a strong analytical background with some experience dealing with business partners. you will have experience creating surveys and consolidation results. You must also have a passion for content writing, as some of the survey material will need to be overhauled as a result of your findings.

What you'll get in return
You will be working with a market leader that offers excellent benefits, and a competitive basic salary of up to £42,000. You will also have great career progression opportunity with the business as they strongly believe in developing and promoting internally. Some of the other benefits include hugely discounted products to allow you to immerse yourself in the company's offerings.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. ( or 01273 207641)

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