Account Manager / Senior Account Manager

London (Central), London (Greater)
21 July 2017
19 August 2017
Job Function
Brand / Product
Contract Type
Full Time

This is a key role within a branding and packaging design agency in EC1. We're a small team but that means you'll have a big say in how we do things - and the autonomy that you simply won't get at one of the big guns.

As comfortable working with major brands as you are with start-ups, you'll be the primary contact for all clients and responsible for studio project management. We're looking for someone who has experience of overseeing projects on a day-to-day basis, with the ability to ensure that they run smoothly, within time-scales and to budget. 

Coordination and management of projects:

• To be primary point of contact for all agency clients, attending all client meetings with or without a designer, as appropriate

• Presenting at new business pitches alongside a designer

• Schedule projects and brief designers

• Control work-flow through studio and liaise with clients on deadlines and project queries.

• Proof reading of all projects before client delivery

• Organisation of client feedback and communicate to studio

• To handle quoting and invoicing of projects

Key skills and requirements:

• Minimum 4 years experience in professional client relationship management

• Proficient in Microsoft programs (Word, Excel, Powerpoint)

• Full awareness of creative processes

• Good understanding of print and packaging processes

• Experience of branding an advantage

• Strong, confident presentation skills 

• Excellent written and oral communication and negotiation skills

• Keen attention to detail and budgetary restraints


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