Ecommerce Executive

£37000 - £40000 per annum + Corporate discounts, healthcare, pension
17 March 2017
14 April 2017
Heather Lloyd-Payne
Job Function
Contract Type
Full Time
Are you a senior eCommerce professional looking for a permanent new career challenge in Norwich or Lowestoft?

Our brand new European eCommerce Management position offers an opportunity for a retail eCommerce professional to excel and develop the european market for this already successful UK Brand.

You'll be responsible for developing and implementing a strategy that delivers visitor conversion and loyalty, improves return rates and sky rockets AOV.

In the role you'll have the opportunity to take autonomy for the success of the eCommerce platform, and drive development of the brand presence, image and identity across European areas.

Key aspects of your daily activity will include; managing stock levels to ensure availability; ensuring that presentation, pricing and SKU's are accurate and aligned across both own and affiliate platforms; managing seasonal changeover and promotions; identify promotional opportunities to drive customer experience, conversion and profit; manage the customer service team and customer experience team to drive new customer recruitment opportunities and reduce customer loss/return rates; ensure all relevant promotional details/special offers/updates are communicated in a timely effective manner to the customer service and experience team!

You'll also need experience of managing affiliate partners for the company, ensuring their profitability. Alongside this you'll manage automated customer contact mailings - so you'll need to have an excellent understanding of how to effectively segment a customer database to ensure email delivery is accurate.

A customer centric approach to the position will be essential, as this organisation understands that a painless customer experience leads seamlessly to improved conversion, higher customer retention and inevitably better revenue!

Contact or heather.lloyd- with a copy of your most up to date CV, or call 01603 616190 for more information!

Reed Specialist Recruitment Limited is an employment agency and employment business.

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