Events Coordinator

Location
England,London
Salary
£12.00 - £14.00 per hour
Posted
10 March 2017
Closes
08 April 2017
Ref
2978624
Contact
Verity Slade
Contract Type
Temporary
Hours
Full Time
Events Coordinator Job-Central East London for 6 months £12-14 per hour to start ASAP

The post holder will be working in a busy, fast paced customer and commercially driven office environment with direct contact with staff, students and the general public. There will also be a requirement to undertake some operational meet and greet duties to ensure a positive experience for all clients and event attendees by providing on-site supervision of events and trouble-shooting where necessary.

Duties and responsibilities

* Receiving and inputting bookings to the Kinetics system and issuing to the appropriate services. Responsible for updating and maintaining online listings of holiday accommodation on Kinetics Bed & Breakfast and Booking.com, including addition of bedrooms, monitoring allocations on a daily basis and highlighting when these are sold out, monitoring customer feedback and preparing and distributing these for action by other service teams.
* Allocate guest bedrooms prior to arrival and liaise with reception staff to ensure key packs are made up.
* Assist the Sales and Events team with the allocation of bedrooms for groups and entering names on Kinetics as necessary.
* Assist the Sales and Events team with the setup of events
* Undertake client call backs in order to check logistical arrangements. To record any additions and changes, ensuring that the relevant event manager is advised.
* Assist the Event Managers on larger events including weddings, conferences and meetings.
* Contact all relevant support services (i.e. security, porters, cleaners, catering) to check all logistical arrangements are in place as per the request of the client and to communicate any last minute changes to these services.
* Produce quotes based on predesigned template system, chase enquiries and book in show rounds for Event Managers.
* Update and distribute information packs to clients prior to an event and to be responsible for the updating and improving the information packs as required.
* To be fully able to check and update Kinetics with changes to event logistics as required.
* Prepare and deliver small events under 50 people, from taking the enquiry to ensure the client receives customer service on the day.
* To collect and collate supplier and client feedback from weekend events and pass to relevant Events and Marketing team.
* To follow up with clients post event and collect and develop feedback methods and reporting for all events

The successful candidate will be able to demonstrate the following:-


* Flexibility to work evenings and weekends especially in busy periods.
* Good standard of education demonstrating strong numeracy and literacy
* Educated to A-level
* Experience of working in an Events, Residential/Accommodation environment
* Knowledge and experience of an Events computer Package i.e. Kinetics
* Good written and verbal communication skills
* Familiarity with Microsoft Office, Email and the Internet
* Able to deal with potential conflicting situations sensibly and with discretion and sensitivity
* Excellent interpersonal skills
* Capability to work effectively and remain calm when under pressure

If this role sound of interest please do apply with an up to date CV highlighting all your relevant experience

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

More jobs like this