DIGITAL ACCOUNT EXECUTIVE / ACCOUNT MANAGER

Recruiter
Location
England, Essex
Salary
£21000 - £28000 per annum + Benefits
Posted
11 January 2017
Closes
08 February 2017
Ref
#110626
Contact
Jenny Taylor
Contract Type
Permanent
Hours
Full Time
JOB DESCRIPTION:

My client is a specialist design and production agency for multi-market communications and CGI. My client specializes in creative design and cost effective production for multi-market, multi-language marketing collaterals, for both online and offline communications. With global offices, my client has developed a comprehensive suite of automated online tools to help clients implement programs consistently across more than 100 markets. With over ten years experience in virtual imaging and an award-winning team of 60+ full time artists my client produces high resolution photorealistic stills and high definition, broadcast level animations. They are driving development of real-time rendering and virtual reality experiences.

My client is now looking for a talented Digital AE/SAE/AM to join the team.

Key Accountabilities:

*  Work within a large client services team to provide professional, knowledgeable and proactive service to our clients

*  Develop a long-term relationship with key clients and stakeholders, by personal contact, face to face meetings, regular status calls, web ex, etc.

*  Complete client related Admin such as, contact reports, status reports, timing and briefing documents in a timely manner

*  Present creative work and proposals to clients ensuring timely delivery against the project milestones

*  Write project briefs clearly with all required information.

*  Open job numbers, provide client estimates and support the financial aspects of the job

*  Work closely with the all areas of the operational teams - Project Management, CGI, Retouching, Digital to ensure a seamless client experience

*  Work with internal teams to develop work that is on brief and can be delivered on time and on schedule

*  Ensure that any issues potentially impacting project delivery are raised with your line management at an early stage

*  Seek out and develop additional project opportunities

*  Proactively work with stakeholders both client and agency side (face to face and conference calls/web ex) building a successful rapport delivering two way communications

*  Complete financial admin related to jobs/projects - PFA, PO's, chasing clients for approval of estimates, signing off invoices and chasing debts

*  Ability to manage projects autonomously as and when required and provide support to the Senior Account Manager as required

*  Ensure personal admin is completed - timesheets, holiday requests, absence request, expenses etc.

*  Ensure compliance with all contractual employment obligations

*  Ensure compliance with our ISO standards

*  Fully participate in the company's performance management and development programmes

Personal Attributes:

*  Dynamic, creative and motivated with a flexible attitude towards work

*  Excellent organisational and time management skills

*  Process driven with a keen eye for detail

*  Able to provide constructive feedback

*  Able to adapt to changing deadlines and briefs

*  Ability to predict and solve issues to client's satisfaction

*  Experience of digital and printed media

*  Previous work in an agency or client marketing department

*  Experience of managing budgets and reporting on their status

*  Previous work in an agency or client marketing department

*  Proven administration and organisational skills

*  Experience of writing creative briefs and liaising with creative teams

Qualifications:

*  Minimum GCSE standard English/Maths

*  Degree qualified

*  PC literate, including MS Office

*  Degree in marketing, communications, digital media or business studies discipline





CLIENT DESCRIPTION:

My client is a specialist design and production agency for multi-market communications and CGI. My client specializes in creative design and cost effective production for multi-market, multi-language marketing collaterals, for both online and offline communications. With global offices, my client has developed a comprehensive suite of automated online tools to help clients implement programs consistently across more than 100 markets. With over ten years experience in virtual imaging and an award-winning team of 60+ full time artists my client produces high resolution photorealistic stills and high definition, broadcast level animations. They are driving development of real-time rendering and virtual reality experiences.